Easy Answers
How do I renew my address service(s)?
Your address service(s) renew automatically, so there's nothing you need to do. If you have an annual service, a reminder email will be sent 3 to 7 days before expiry.
Can I place a company formation order over the phone?
Yes! Call our expert team at 020 3897 2233, and we’ll assist you in completing your formation order over the phone.
How long does it take to form a company?
Company formation usually takes 24 hours, but this depends on Companies House processing times.
Can I track the progress of my company formation?
Once we submit your application to Companies House, we must wait for approval. As soon as your company is incorporated, we’ll email your documents.
How do I claim my free domain name?
You'll receive an email with instructions to claim your free .com or .co.uk domain through IONOS.
Which package should I choose?
The right package depends on your needs. Visit our package comparison page or contact us for guidance at 020 3897 2233.
What are the differences between your address services?
We offer several address services. Check our "Company Addresses Explained" guide for full details.
Do you provide accounting services?
No, SME Formations does not offer accounting services.
How do I open a business bank account?
UK Residents: Choose a banking partner during your order process, including Barclays, NatWest, Monzo, Tide, or HSBC.
Non-UK Residents: Purchase the Non-Residents Package for a WorldFirst referral to open a UK bank account remotely.
How do I update my payment card?
Log in to your account, go to ‘Card Management’, agree to the terms, and enter your new card details.
Why did I receive a ‘mail received – not covered by your service’ email?
This email means we received mail that falls outside your chosen address service.
How do I close my company?
If your company hasn’t traded in the last three months, we can dissolve it for £89.99 +VAT.
How do I update my home address?
To update your home address, log in to your account and update your details in the settings section.